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Frequently asked questions about Lone Star Card admissions.

Q: How do I take advantage of this opportunity?
A:  Just show your Lone Star Card and a valid photo ID (Texas Drivers License or Texas Department of Public Safety photo ID card) at the admission booth and fill out a short application form to receive your tickets. 

Q: What kind of information does the application form require?
A: The application form asks for your name, the name of a spouse or other adult/guardian approved to use the Lone Star Card, your address, your Texas Drivers License or DPS photo ID number, your phone number, an e-mail address (if applicable), the date the application is made and your signature. 

Q: Is there a limit on the number of people who may visit using the Lone Star Card?
A: The holder of the Lone Star Card may be accompanied by up to 7 family members for a total of 8 people per visit.

Q: Is there a limit on the number of times per year I may visit the Zoo using the Lone Star Card?
A: No.

Q: Are there any restrictions for guests using the Lone Star Card for Zoo admission?
A:
Yes.  The Lone Star Card is valid for Zoo admission only and is not valid for Wildlife Carousel tickets, Hermann Park miniature train tickets, stroller, wheelchair or motorized scooter rental, gift shop or concession purchases or ticketed special events such as the Zoo lecture series, Feast with the Beasts, and education classes.

Q: May members of my family present my card for admission?
A:
No.  Only the registered card holder(s) may present the card.  Family members and minor children must be accompanied by the card holder.

Q: May I bring food and beverages to the Zoo?
A:
Yes.  All we ask is that you follow a few simple rules and that you be mindful of our animals and their home.  Glass bottles, alcoholic beverages, and plastic straws are not permitted in the Zoo.  Please deposit trash in designated trash containers and recyclable materials (aluminum, plastic, and glass) in designated recycling containers.

The Houston Zoo is a non smoking area.

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